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Privacy

Privacy Policy

This policy explains what personal data TrueBind collects, why it is collected, and the choices available to users and customers.

Last updated February 13, 2026

Information we collect

We collect information you provide directly, such as contact form submissions, account profile details, and order checkout information.

We also collect limited technical data such as IP address, browser details, and usage signals used for security, analytics, and website performance.

How we use information

We use collected information to:

  • Provide and improve our products, services, and support.
  • Process orders, confirmations, and shipment-related updates.
  • Maintain account security and prevent fraud or abuse.
  • Communicate product updates, where permitted by law.

Information sharing

We may share data with service providers who support payment processing, hosting, email delivery, analytics, and operational security.

We do not sell personal information. We may disclose data when required by law or to protect our rights, users, and operations.

Data retention and security

We retain information for as long as necessary to provide services, satisfy legal obligations, resolve disputes, and enforce agreements.

We apply administrative, technical, and organizational safeguards to protect personal information, but no system can guarantee absolute security.

Your choices and rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or limit use of your personal information.

To request data-related actions, contact us at hello@truebind.bio.